Support

Simple Photographer 101 help & support

Need a hand? Start with the common issues below, or email us directly — we reply within one business day.

Common issues

The simulator looks different on my phone
The simulator approximates real-camera behaviour using pre-rendered scenes. Tiny differences are expected; the cause-and-effect (drag aperture wider → background softens) is what we're teaching, not pixel-perfect emulation.
My camera isn't Canon, Nikon, Sony, or Fujifilm
Pick "Other / Not sure yet" in onboarding. You'll get the universal mode-dial guidance — every concept still applies; only the brand-specific button names are skipped.
I'm not getting the daily challenge notification
Check your notification settings in iOS Settings → Notifications → Simple Photographer 101, or Android Settings → Apps → Simple Photographer 101. Notifications need to be allowed.
I have a feature request
Send the idea — if it matches the core teaching mission, it might ship. If it doesn't, it might become a new app in the SimpleApps catalog.